|ViewSonic Product Family||UK|
|3D products [Camera, Camcorders, 3D DPF]||2 Year Pick Up, Repair and Return|
|Digital Media Players [VMP Series]||1 Year Pick Up, Repair and Return|
|Digital Photo Frames||1 Year Return to Base|
|eBook||1 Year Pick Up, Repair and Return|
|Monitors (VA / VX Series)||2 Year Swap|
|Monitors (VG, VP and TD Series)||3 Year Swap|
|LED-TV||2 Year Pick Up, Repair and Return|
|Mini PC [VOT series]||1 Year Pick Up, Repair and Return|
|Netbook||2 Year Pick Up, Repair and Return|
|Projector (PJD5 Series - except PJD5453s and PJD5483s)||2 Year Swap [Lamp 1 Year or 1000 hours]|
|Projector (PJD5453s, PJD5483s, PJD6, PJD7, PJD8 and Pro Series)||3 Year Swap [Lamp 1 Year or 1000 hours]|
|Projector [PLED Series]||2 Year Pick Up, Repair and Return|
|Smart Phone [V350]||2 Year Pick Up, Repair and Return|
|Viewbook||2 Year Pick Up, Repair and Return|
|ViewPads [7, 10s, 10, 10p]||2 Year Pick Up, Repair and Return|
|ViewPads [7e, 10e]||1 Year Pick Up, Repair and Return|
|Smart Display [VSD]||1 Year Pick Up, Repair and Return|
|Cloud Display [CDS]||3 Year Pick Up, Repair and Return|
|Zero/Thin Clients [SC]||3 Year Swap|
|Andriod Smart Displays [SD]||3 Year Swap|
|Network Media Player [NMP Series]||1 Year Pick Up, Repair and Return|
|Wireless Gateway [WPG Series]||1 Year Pick Up, Repair and Return|
|Included Accessories [Battery, Power Supplies, Cables, Remotes, 3D Glasses etc]||1 Year Return to Base|
|Commercial Display [Up to and including 55"]||3 Year Swap|
|Commercial Display [Larger than 55"]||3 Year Onsite Repair|
|ePosters Wall Mounted [Up to and including 55"]||3 Year Swap|
|ePosters Wall Mounted [Larger than 55"]||3 Year Onsite Repair|
|ViewBoards (CDE/SWB)||3 Year Onsite Repair|
|ePosters Floor Standing||3 Year Onsite Repair|
|ePosters [10" - EP1020 & EP1021]||2 Year Pick Up, Repair and Return|
ViewSonic provides customers with the security of a manufacturers warranty against defected products. The type and duration of the applicable warranty service varies by product type, country of purchase and can also vary on an individual basis according to customer requirements agreed at time of purchase. The warranty will expire after the end of the warranty period.
For a product for which the unit serial number is known, you can check the specific warranty entitlement by contacting our Call Desks, information is available by visiting www.viewsoniceurope.com.
ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. ViewSonic provides no warranty for the third-party software included with the product or installed by the customer and does not warrant that software will meet customer’s requirements or that operation of software will be uninterrupted or error free.
During the warranty period, ViewSonic will, at its discretion, and without extra charge, as your exclusive remedy, repair or replace your product which does not comply with its warranty; or failing this, to reimburse the price of the product but reduced to take into account the use you have had from the product since it was delivered.
The warranty will be provided in accordance to the country of warranty request and is valid only for the first consumer purchaser from the date of original purchase (Proof-of-Purchase = Invoice).
For ViewSonic products purchased outside the European Union/EFTA, the product will carry the warranty as per the country of purchase or local warranty depending on location.
Before you contact our service & support, please ensure you have completed a factory reset on your device to ensure your problem is not software related.
The service & support department will check that you have done this before any RMA will be granted.
To perform a full Factory Reset, please contact our call centre who will be happy to assist you. If your device is not responding, please try the hard reset first, and then perform the Factory Reset.
Warning: Resetting your device will erase your device completely.
Remember to sync your personal information (such as contents and calendar) or back up to an SD card before your perform the Factory Reset
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. VIEWSONIC SHALL NOT BE LIABLE FOR:
This warranty gives you specific legal rights, and you may also have other rights which vary from locality to locality. Some localities do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
For ViewSonic products sold outside the European Union/ EFTA, contact your ViewSonic dealer or ViewSonic for warranty information and service.