Why Auto Pivot function on VP2468/VP2768 suddenly didn't work with my iMac after upgrading MacOS to v10.12 Sierra?

To make auto pivot work, the communication between OS and monitor is necessary. In Mac OS X or prior version, such communication is done by HDMI signal. However, in Mac OS Sierra and later, Apple changed the behavior in which this is no longer communicated with HDMI signal.   Thus, it's necessary to connect both VP2468/VP2768 and iMac by a "type A to type B" USB cable as the following.

Why didn’t the OSD menu auto rotate to match the monitor’s orientation?

The monitor’s OSD pivot function is only effective for the OSD window itself. Additionally, the vDisplay Manager software will be required for the operating system to automatically adjust the monitor’s orientation.

Why is the auto-pivot function not able to detect my monitor’s orientation?

The Auto-Pivot function uses DDC/CI to communicate with the monitor.  Please make sure not to turn off the monitor’s DDC/CI option in the OSD menu when you are using the Auto Pivot function.

Why didn't my Windows desktop automatically rotate to fit the orientation of the monitor when the Auto-Pivot function is enabled on my Windows OS?

For optimal performance, please make sure your monitor is fully up to date. If your VP2468 monitor’s firmware version is M001 or M002, please make sure your OSD Pivot and Auto-Pivot functions are, both, set to Auto.

How to set the OSD pivot feature to auto when it is greyed out in the OSD menu?

Temporarily select a different OSD rotation option and then set the Auto option again. If the option is still greyed out, apply All Recall from the monitor’s OSD Setup Menu.

Why can’t my Windows desktop rotate to match the monitor’s orientation when OSD pivot function is set to Auto?

Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.

How to disable Auto Pivot function under Windows 10?

You can set the Orientation setting to Landscape/CW90°/CCW90° or disable the “Auto Pivot” application.

What ViewSonic monitors can support Auto Pivot function?

As of Dec. 8 2020, below VP models support Auto Pivot function.   VP2458, VP2468, VP2468a, VP2768, VP2768a, VP2785-4K VP2768-4K, VP2785-2K, VP2771, VP2775, VP3268-4K.   Please refer to below steps to enable the function.   1.Download and install vDisplay Manager. 2.Follow UG for connection and setting. 3.Enable DDC/CI in monitor OSD to On.        

Why can't I find the download link for Auto Pivot?

Auto Pivot has been already integrated into the vDisplay Manager software.    Both the Windows and Mac version of vDisplay Manager support this feature.    vDisplay Manager can be downloaded at: http://color.viewsonic.com/ or by clicking here.

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