How do I update my monitor's firmware?

For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time. To update the firmware, do the following: 1. Click on the Advanced sub-menu, then Information. 2. Connect the USB Type-B male cable (square with 2 cut corners) to the USB Type-B port of your monitor. Then connect the other end of the cable to the USB port of your computer. 3. Click Update to upgrade your monitor’s firmware, and wait until the upgrade process completes.

How many screens can PBP (Picture-by-Picture) mode support on VP series?

The model of the monitor will determine how many screens can be supported, and how the screen is divided. Screen Division Model Support 4 screens VP2785-4K VP3268-4K VP3481 VP3881 2 screens VP2771

What is vDisplay Manager?

vDisplay Manager improves your productivity and puts the On-Screen Display (OSD) Menu controls on your monitor’s screen. Here you can quickly and easily adjust the monitor’s display, increase user efficiency, and make your viewing experience more comfortable.

What VP Series monitors support vDisplay Manager?

As of May. 24 2021, vDisplay Manager supports the following VP series monitors:   VP2458  VP2468 VP2468a (windows version) VP2768 VP2768a (windows version)  VP2768-4K VP2785-4K VP2771 VP2775 VP2785-2K VP3268-4K VP3481 VP3881

Where can I get vDisplay Manager?

vDisplay Manager can be downloaded at: or by clicking here. After the download completes, launch the setup file and follow the on-screen directions to install the software. Once the installation has finished, click on the vDisplay Manager icon to launch the software.

Which VP Series monitors support the Auto Pivot feature?

The following VP monitors support the Auto Pivot feature: VP2458  VP2771  VP2785-4K VP2468  VP2768  VP2768-4K  VP3268-4K Note: The VP3481 and VP3881 monitors do not support the Auto Pivot feature.

Cannot open vDisplay Manager. A pop up indicates that the "RtHubSSContrl.exe " file is missing.

There are two methods to re-start this service that may fix the issue:       1. Uninstall vDisplay Manager, and reinstall it, try to launch vDisplayManager again. 2. Press the “Windows Key + R” to open the “Run” window, and input “services.msc”.  Find “Realtek Hub Wakeup Service”, and start it.  If there is a warning message from a firewall or anti-virus software, please accept it.

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